Contact information
At SoftBasket.store, we are committed to providing excellent customer service and a smooth shopping experience. Whether you need assistance before placing an order or after your purchase, our team is always ready to help.
Customer Support
Website
SoftBasket.store
Business Address
4226 Foreman Lane
Louisville, KY, USA
Phone
(231) 373-2177
Business Hours
Monday – Friday
9:00 AM – 6:00 PM
Saturday & Sunday
Closed
Response Time
Our customer support team aims to respond to all inquiries within 24 business hours. During weekends and holidays, response times may be slightly longer.
Support We Provide
We are happy to assist with:
- Product information
- Order status updates
- Shipping inquiries
- Returns and refunds
- Exchange requests
- Payment questions
- General customer support
Your satisfaction is our highest priority, and we appreciate the opportunity to serve you.